Frequently Asked Questions

Sun protection

In the interest of skin care we will have a large shade sail to cover the castles completely. COMING SOON

Corporate Hire

Yes, we do corporate hire please call to discuss your requirements

Surfaces

Yes, we can inflate the castles on surfaces other than grass though we do require something to tie the castle to (fixed), possible an onsite pre-inspection and possible a small surcharge.

Gradients

Yes, it is possible to inflate the castles on grounds with slight gradients up too half a metre.

Weather

Unfortunately weather can rule out inflating the castles due to some weather conditions such as wind, rain, hail and lightning. If we rule the day out a full refund or booking credit will apply.

Cancellations

If we are required to cancel the event due to bad weather, there will be no cancellation fee. Any deposits paid will be refunded in full. Cancellations for any other reasons will attract a $50 Administration Fee.